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Four ways to reach us
Live Chat
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What happens next
- 1
You send it
Drop us a note via WhatsApp, email, or the form — whichever is easiest.
- 2
Hassan reviews
Every enquiry hits the admin inbox and is matched to the right designer.
- 3
We reply
You get a personal reply with a quote, timeline, or answer — within 24h.
Quick answers
If your question isn't here, drop us a line above.
How much does a custom project cost?
Quotes depend on scope. Logo design starts around $150; full brand identities range $500–$2,000+. We send a scoped quote within 24h of your enquiry.
How fast can you deliver?
Most templates download instantly. Custom projects typically kick off in 3–5 days; logos turn around in 5–7 days, full identities in 2–3 weeks.
Do you handle revisions?
Yes — every custom project includes 2 rounds of revisions in the base quote. Additional rounds are billed at a per-hour rate, agreed upfront.
Can I hire a specific designer?
Absolutely. Browse our Talent page, find a designer whose style fits, and use the "Work with [name]" button on their profile.
